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This surgery is a general practice currently with one doctor [see staff].

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Surgery Description

Holistic Health House is a medical surgery that provides top quality care. We provide a wide array of services, are easily accessable and have a dedication to provide you with the best care available in Melbourne (Customer Service Charter).

 

Location

The surgery is conveniently located in Fawkner Shopping Plaza (Bonwick Street Shops). We are located directly opposite a pharmacy which is very handy. An Australian Flag flies in the front yard, which is very easy to spot. The address is: 126 Jukes Road Fawkner Victoria 3060. You may contact Dr Nimi at the above address. See [contact us] for further contact details.

        

               Click on map to zoom in                              Bonwick St Shops

There is ample carpark provided at the back of the clinic and along Bonwick St Shops.

Business Hours

The Surgery is open during the following hours:

Monday - Friday: 9am-7pm
Sunday: 10am - 1pm

Dr Nimi can do House Calls if necessary.
There is also an After Hours Locum Service available.

 

Appointment System

Holistic Health House uses an appointment system to minimise waiting times. Making an appointment does not necessarily mean that you will be seen at that time. However, if you want to be seen as a private patient, you will be seen at your appointment time. Patients who 'walk in' without an appointment will be charged $30 to see Dr Nimi. Please ring 9359 0655 for an appointment. Please note that we are not an emergency service - if you have an emergency, please call the ambulance or get to a hospital where they will be better equipped to help you.

We aim to make your stay at the surgery as pleasant as possible. You can watch the television, read the up-to-date magazines or simply relax in the homely atmosphere of the waiting room. Furthermore, there is a kids' play area for the little ones to enjoy. 

 

Staff

All of the staff at Holistic Health House are dedicated in providing you with a friendly health care service. The surgery is comprised of one doctor - Doctor Nimi Boyapati - and two main secretarial staff. A manager and the webmaster complete the staff list.

Our reception staff, Josephine and Joanne are available to make booking or help you in any way possible: just give us a ring [contact details]. We also employ a practice nurse, Tina.

Any correspondence with regard to the webpage should be directed to the webmaster.

 

Fees

Here at Holistic Health House, we believe in providing patients with as much choice as possible. As in any medical surgery, bulk billed patients usually have waiting periods before they are seen. However, we provide a service for 'private patients' who cannot afford to or are not able to wait. Thus, we have two types of patients: bulk billed and private.

Private patients are charged $20 on entry as a gap or copayment. You will not be charged anything further after you have paid this $20 for the consultation. As a private patient, you will be seen at your appointment time. This ensures that we minimise your waiting time.

Bulk billed patients are charged nothing. However, you may have to wait and be seen after private patients.

Please do not forget to bring a valid medicare card to the surgery and present it to the receptionist when asked (this applies to both bulk billed and private patients). Updates about fees will be posted around the waiting room.

Please inform the receptionist if you would like to be seen as a private patient when you call so they can adjust your appointment entry accordingly.

 

Services

Dr Nimi's Surgery provides a long list of services so that you can receive the best possible health care. The consulation rooms are spacious, clean and well equipped. Here are some of the services this surgery provides.  

  • House Calls [more info...]
  • After Hours Care [more info...]
  • Pap Smears
  • Pregnancy tests
  • Ante-Natal care
  • Dietary/Weight Loss Care
  • Travel vaccinations
  • Blood Tests
  • Acupuncture
  • Women's Health
  • Emergency Medication
  • Nutritional Medication
  • Weight Control
  • Sports Medicine
  • Medical Reports
  • Work Cover
  • Veteran Affairs
  • Immunisation
  • General Health Checks
  • Medical Examinations
  • Vitamin & Mineral Therapy
  • Environmental Medicine
  • Herbal Medicine
  • Mind, Body Medicine
  • Musculoskeletal Medicine
  • Exercise Medicine
  • Homeopathy

For downloadable patient information files about any of the above services and others, go to the downloads section.

 

Charter

This Charter sets out the standards of service that you can expect from us.

Our Aim
Our aim is to provide a reliable, friendly and responsive health service which is among the best in Australia. To do this we need and encourage your comments and suggestions; either via this website, through e-mail or at the surgery itself.

Commitment
We are committed to "putting you first". We are committed to:

  • Customising our service to suit your needs
  • Continually trying to improve our service
  • Making a concerted effort to satisfy ALL of your needs in health care with prompt, friendly and helpful service from our staff

Accessibility
When you phone us, we will:

  • Answer promptly during open hours
  • Identify ourselves
  • Have a recorded message activated after hours
  • Provide accurate, helpful information